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Jennifer Shearer - Chief Executive Officer
A native rural Wisconsinite, Jennifer found a deep appreciation and developed a strong passion for community service and helping others in her communities. She believes everyone, despite their barriers, should have the necessities needed to live happy, productive lives. This passion and appreciation began over 20 years ago when she started working for Indianhead Community Action Agency, Inc. Through her continued learning over those years, she has grown with the Agency in a number of capacities: a program assistant with our home health program, a payroll specialist, a finance supervisor, Director of Operations, and now as the Chief Executive Officer. As CEO Jennifer helps to provide leadership and guidance to the Agency, along with the directors who form the Agency's Leadership Team. Jennifer's vision for the Agency is to develop sustainability within the Agency and the programs offered. Jennifer also helps to develop systems in order to achieve maximum efficiencies that enables ICAA to provide the services and programs individuals may need to become self-sufficient. Today Jennifer continues to provide support to our Agency and the community and is happy spending her days keeping Wisconsin an amazing place to live, one program at a time.

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Annie Kauffman - Executive Assistant
Annie Kauffman has been with Indianhead Community Action Agency since February 2017. She brings over five years of past administrative assistant experience to her role. Her education includes an Associate of Applied Science Degree in Culinary Arts from Nicolet Area Technical College. Prior to starting at ICAA, Annie volunteered for 18 months at a non-profit organization in Pennsylvania in addition to working at two other non-profits. These experiences increased her desire to choose a career path that reminds her daily to reject apathy in her worldview. ICAA's vision, mission, and outreach are well suited to provide that reminder. Life experience has prompted her to care strongly for the rural community in which she grew up, which makes ICAA an excellent fit. In her free time, Annie enjoys cooking, reading, spending time with her family and friends, and traveling.

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Kerrie Zimmermann - Chief Financial Officer
Kerrie joined Indianhead Community Action Agency in December 2017 and brings over 10 years of experience in Accounting. She has an Associate of Applied Science degree in Finance and a Bachelor of Science degree in Accounting. Her accounting experience ranges from public accounting to service and manufacturing, with a focus on process improvement. Kerrie has a desire to help others overcome barriers and works with ICAA’s programs to achieve the goal of self-sufficiency in our communities.
In her free time Kerrie enjoys exploring the natural beauty of Wisconsin. She also enjoys reading, cooking, spending time with family, and doing crafts

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Alan Christianson - Housing and Business Development Director
Al Christianson has been with Indianhead Community Action Agency since February 2011. In the past eight years, he has held several different job titles. He also manages the ICAA Home Rehab and HCRI Down Payment Programs.
Al was born and raised in Ladysmith, WI. He is a member of the Ladysmith Jaycees and Rusk County Historical Society. He also works part time as the Executive Director for Ladysmith Main Street. He attended the University of Wisconsin-Eau Claire, graduating in 2010 with a Bachelor's of Business Administration with a double major in Business Administration and Finance.
In his free time, Al enjoys cheering on the Green Bay Packers, playing with his 3 dogs & 2 cats and volunteering at community events. He is an avid collector of vintage advertising items from the Ladysmith area and Green Bay Packers memorabilia.

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Therese Mitchell – Human Resources Director
Therese joined ICAA in August 2018 when she decided to make a career decision to work with good people whose values are close to her own. She has always been a strong believer in the power of positivity and paying it forward, and ICAA seemed to be a perfect fit.
Having grown up in Ladysmith, Therese understands the challenges of our rural Wisconsin communities. Her formal education was from UWEC where she studied Business Administration & Management. Her professional career includes many years of experience working in Business Management, 7 years working at a local nonprofit leadership, and the last 7 as a local Human Resource Manager.
Therese is proud to call Ladysmith her family’s home. After hours she enjoys spending time on the water soaking up some sunshine, listening to music, and talking around the bonfire with her family and friends.
She feels that it is easy going to work for an agency whose mission and vision are something that she’s passionate about and believes in. She believes that each person at ICAA makes a difference to bring help and hope to those in need within our rural communities. She is honored to be a part of the leadership team at ICAA, whose mission and vision are at the core of every agency decision made. She is committed to working with all the employees at ICAA, our rural community leadership and is grateful for the opportunity to focus on making our rural community a better, safer, and kinder place to live.

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Tammy Holman – Interim Director - Early Head Start - Child Care Partnership
Tammy Holman, joined Indianhead Community Action Agency in March 2015 as a Child and Family Development Specialist to work in Washburn and Burnett Counties with the new Early Head Start-Child Care Partnerships (EHS-CCP) grant. With reorganization to better manage the new grant, Tammy's position changed to Educational Specialist, then Early Head Start Coordinator with an office in Ladysmith, then Assistant Director-Early Head Start, and now Interim Director-Early Head Start-Child Care Partnership. She oversees the EHS-CCP and Family Foundations Home Visiting grants with responsibility for planning and administering the grants. Tammy has worked in the early childhood education field for over 30 years. Her education includes a One Year Diploma in Child Care Services from Chippewa Valley Technical College, Eau Claire, WI; BS in Early Childhood Education from South Dakota State University, Brookings, WI; and Master of Arts in Servant Leadership from Viterbo University, La Crosse. Tammy is also a certified graduate of the Program for Infant/Toddler Care as well as a Caring for Infants and Toddlers with Disabilities and Special Needs in Inclusive settings Certified Trainer.
Tammy lives in Shell Lake and in her free time enjoys campfires, camping, canoeing, hunting, fishing, time with family and friends, and traveling.

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Michelle Stout – Interim Director – Head Start
Michelle Stout has been with ICAA Head Start since January 1992. She has a Bachelor’s Degree in Education specializing in Early Childhood Education. In the past 27 years, Michelle has been a Head Start teacher, Education Coordinator, Assistant Director and currently the interim Head Start Director. She oversees the Head Start and Child Abuse and Neglect Prevention Board grants. She believes that the Head Start Program has a significant impact on children and families and is proud to be a part of a program that makes profound differences in the lives of so many. Michelle lives in Bruce and enjoys being at the lake, fishing, gardening, traveling and spending time with family, especially her grandchildren.


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Indianhead Community Action Agency
"Serving Northwest Wisconsin since 1966"

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