Crossroads Literacy

Services Offered

ICAA's Crossroads Literacy program offers literacy tutoring to adults, with the help of volunteer tutors. The program helps adult learners get a GED/HSED, learn to speak English, set up a budget, gain basic computer skills, write a resume, enhance job skills, and any other literacy need of the learner.

Crossroads Literacy serves Rusk, Sawyer, and Washburn counties. We contract with Taylor County Family Literacy to provide adult literacy services in Taylor County. For more information, contact the corporate office at 715-532-4222.

Literacy Can't Wait! (Click Here)

Crossroads Literacy Opens the World of Words


Anyone over 18 years old qualifies for servies. There are no qualifications or eligibility requirements.

Volunteer Opportunities

Crossroads Literacy programs rely on volunteer tutors to provide face-to-face tutoring to the adult learners. Training is available for interested volunteers. Volunteers usually work for an hour and a half a week with their learner.

Staff Employed

4 part-time staff


We serve an average of about 10-15 learners in each county with about the same number of volunteer tutors.


A federal Adult Education Family Literacy Act through the WI Technical College System.

Community Partners

WI Literacy, local technical colleges, Health and Human Services, Drug Court, local churches, and local libraries

Success Story

One of our learners is a grandma and over the course of seven months, working with a tutor, has been able to raise her reading ability 2 grade levels. She is now reading novels and enjoys reading to her grandchildren. Her grandchildren are excited about grandma becoming more confident in her reading and have taken to reading right along with her.

This is a good example of how we break the cycle of low-literacy in families. Adults feeling confident and enjoying reading are role models for the young people in their lives, assuring that the next generation will grow up with strong literacy skills.



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Indianhead Community Action Agency
"Serving Northwest Wisconsin since 1966"

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