Indianhead Community Action Agency is one of Wisconsin's 16 Community Action Agencies, and one of approximately 1,100 Community Action Agencies in the United States.

Community Action Agencies were founded by the 1964 Economic Opportunity Act to fight poverty by empowerment, as part of the War on Poverty. The 1964 Economic Opportunity Act created a number of anti-poverty programs, including: VISTA, Job Corps, Community Action Program, Head Start, Community Food and Nutrition Programs, and many others.

Indianhead Community Action Agency was created in 1966, with its corporate office in Ladysmith, covering five counties in Northwest Wisconsin: Burnett, Rusk, Sawyer, Taylor, and Washburn. Clark County was later added in 1986. Since 2010 Indianhead Community Action Agency is serving seventeen counties in Wisconsin with various programs. In February of 2011, Indianhead Community Action Agency moved its corporate office from an old creamery to a previous Convent in Ladysmith.

Our Vision

ICAA is a recognized leader for ending poverty and creating sustainable communities through self-sufficiency in Wisconsin's rural areas.

Our Mission

To assist individuals in achieving self-sufficiency by providing the resources, education and services necessary to develop healthy families, sustainable communities and strong local businesses.

Our Values

Values Commitment

ICAA, Inc. believes in the collective responsibility and commitment to serve clients, partners, or co-workers and other stakeholders which is fundamental to creating sustainable communities. ICAA, Inc. serves with excellence, compassion and responsiveness to meet the needs of those with whom we work, internally and externally.


ICAA, Inc. believes everyone should be treated with respect by listening to and acknowledging different viewpoints to create positive relationships with our clients, partners, and colleagues to improve our ability to achieve our mission and vision. This philosophy includes recognizing the inherent worth and dignity of every person and treatment of all with justice, equality and compassion.


ICAA, Inc. believes each person should take responsibility for exhibiting professional leadership behavior and communication skills while performing trustworthy, ethical behaviors which supports the mission and vision to meet the needs of the populations we serve.


ICAA, Inc. believes in the power of community through collaboration and building strong relationships, based on trust, with and among those who share our vision of creating sustainable communities. ICAA, Inc. works collaboratively with partners to accomplish the vision at the regional and local levels, valuing each other's roles and while engaging in open processes and honest communication including responsiveness to input and counsel of our partners.

Stewardship and Accountability

ICAA, Inc. keeps faith with the public trust through the efficient and compassionate use of resources entrusted to us to be mindful that our mission is accomplished through the generosity of others. ICAA, Inc. maintains and communicates accurate and timely information and meets compliance standards on related research, education, advocacy and service in addition to evaluating and accounting regularly for how resources are used to implement and achieve the agency's mission. ICAA, Inc. expects each person to be accountable by taking ownership of problems, mistakes, successes, and failures. The identification of problems is important, but delivery of solutions is vital to our success and is truly a sign of a professional.


ICAA, Inc. operates with an acute sense of immediacy that reflects the acute needs of the individuals we serve. ICAA, Inc. challenges our employees, volunteers and partners to embrace the same sense of urgency to accomplish our shared vision.


ICAA, Inc. will seek and support emergent or innovative/cutting-edge changes in thinking, products, processes or partnerships in order to affect positive change and increase our capacity to serve agencies and meet the needs of our individuals, families, and communities.


ICAA, Inc. acts with honesty, trust and openness and delivers on commitments. ICAA, Inc. acts within the spirit of agreements, contracts and the law with intentions and actions intended to be transparent and above reproach.


ICAA, Inc. believes that the ethnic, cultural and social diversity of our nation should be reflected in our clients, staff, Board and network.

Health Equity

ICAA, Inc. understands that poverty and social equity issues among the families and individuals we serve are primarily the results of policies around the social, economic, and educational determinant of health including challenges to equitable access to health care. ICAA, Inc. understands that issues of poverty and health are critical to our agency's mission.

Board of Directors

The role of Indianhead Community Action Agency's Board of Directors is to define and meet its overall responsibility by governing the Agency in a manner that is consistent with its mission and responsive to client needs. ICAA's board is equally comprised of members of the public, private and elected sectors, and includes people with low incomes.



Follow us on:

Facebook Icon-Clickable  Twitter Icon-Clickable

or email us:

Email Icon-Clickable

Indianhead Community Action Agency
"Serving Northwest Wisconsin since 1966"

©  2009-2018   All Rights Reserved